Posted on 08/07/2020
The safety of our guests and WestJetters has and continues to be our top priority. In these uncertain times, we’ve made some important changes to our business, for your safety and peace of mind at every step of your travel journey.
Reduced contact at check in
Your check in experience will be close to what you’re used to: at the kiosk or the check-in counter. We’ll be wiping surfaces between guests, you’ll have more room as you wait in line, and we’ll let you handle your own bags. But even though we’ll be wearing masks, we’ll be smiling and greeting you just like before.
Check in online or download their app to check in on your device to limit contact with surfaces throughout your journey.
Enhanced safety screening
For the safety of all our guests and crew, we have enhanced our screening at boarding. We’ll ask health questions required by Transport Canada, take your temperature without contact and ensure that you have your own mask to wear on your flight.
Face masks during travel
Transport Canada requires that all travellers over 2 years old, wear a face covering. You’ll need to bring a face mask or scarf with you to wear throughout your travel journey.
Temperature checks at security
Travellers with elevated temperatures will not be permitted through security at select Canadian airports. Make sure you have plenty of time in case there are delays and stay home if you're not well.
Ensuring safety at boarding
It is in the interest of all of Canadians to prevent the spread of the Coronavirus. We’re doing our part to stop that spread by screening all guests who fly with us.
Same welcome, new service
You’ll be welcomed onboard with a smile (under our mask) and a disinfectant wipe so you can freshen your seat area for extra peace of mind. We're offering a small menu of snacks for purchase on flights over 60 minutes, and you'll find a snack and bottled water at your seat when you board. We won’t be serving drinks or food on flights under 60 minutes, so stay hydrated and enjoy a meal before heading to the airport.
Instant Savings - Come Fly With Us!
For a limited time - On Wednesday, August 5, WestJet Vacations launched an Instant Savings offer. For a limited time, guests can save $300 CAD on a minimum 7-night stay in all room categories at select hotels in Cancun, Huatulco, Cabo, Los Cabos, Jamaica, Puerto Vallarta, Punta Cana and La Romana. They can also save up to 50% off private transfers at select hotels.